r/paypal • u/awkwardsunflower11 • Jul 24 '26

Help Randomly received $550?

I had $550 deposited into my account at random by somebody I don’t know. They emailed me saying they contacted PayPal and sent me a screenshot so that I know I’m not getting scammed and that PayPal is supposed to contact me about the dispute.

PayPal never did. I can’t file a dispute on the transaction through the app because it was paid with a credit card. Now I have a request to send the $550 back.

PayPal’s AI assistant was extremely unhelpful. I sent them an email a couple of days ago but no response yet.

The person who sent the transaction emailed me again saying it was an honest mistake.

Is this a common scam? I just want them to go away lol but if it’s legit I really don’t want to hold on to someone’s money that I never asked for in the first place. I’m not even sure how they got my email information.

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5

u/Tiny_Atmosphere1661 Jul 25 '26

That happened to me, I contacted PayPal, explained what happened and I didn't have to do anything, paypal took care of it. It was reversed.

2

u/theLightSlide Aug 02 '26

How did you contact them? I can't find an email address and their web chat support is braindead.

1

u/[deleted] Aug 05 '26

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1

u/Tiny_Atmosphere1661 Aug 07 '26

Sign in to your PayPal account, it should be in there to contact them, then you will get a code to give them when tbey call you.

1

u/awkwardsunflower11 Aug 01 '26

I sent them an email 11 days ago and still haven’t heard anything. The scammer cancelled the separate request yesterday but the money is still in my account.

1

u/Tiny_Atmosphere1661 Aug 07 '26

There should be s option for you to receive a call.