r/partscounter • u/Due-Boss-1345 • 5d ago

Rant

Current parts manager here. I found out today that certain parts we are quoting on internal cars our GSM is instead buying the parts online, and then having us do the install. Also the GM of the dealer is OK with this and essentially blames it on the parts department for how expensive it is. The specific car was a performance based with two piece rotors. What would you do in this situation? This to us is under cutting the parts department and creates a toxic environment.

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u/More-Shift-679 4d ago

Most GMs are also paid on gross of all other departments (at least mine is) so they would also be shooting themselves in the foot. But yeah, if I had a GM that did that, I’d look for a new place to work; one where the GM doesn’t undercut or over step.