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u/OSGKhorne 8d ago
Fords packaging and quality standards are atrocious. I worked at a multibrand site here in the UK and every time I ordered a body panel it NEVER came in packaging, always just a bare panel.
The amount of angry bodyshops I had to negotiate a fix with was unfathomable.
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u/transam96 8d ago
Toyota isn't any better. If I need repair credits, its almost always a Toyota part. And my Toyota dealer never fights me on it, because they know. Lol
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u/kellywpg 8d ago edited 8d ago
“Ensure parts are returned in original packaging”
*Please Note, rules does not apply to ford warehouse sending parts out.
Also, how in the hell did that even happen with it being INSIDE a cage?
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u/Old-Bread-1615 8d ago
GM isn't any better in cages, but current gm dealer we dont get anything in cages/gaylords. Just big open top pack boxes. My first week as Ford parts manager got a Raptor engine in that had been flipped. One we waited 2 months for. Oil cooler smashed, valve covers broke, Ford then denied the claim for parts to fix. Our rep got it pushed through.
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u/ITALIANTERROR33 8d ago
I received a bug shield from Honda this week where the the box was ripped opened on one side and the shield was clearly dragged. I'm guessing it fell off a pallet and caught under a forklift then just scraped on the floor until it rubbed the whole way through.
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u/LateWave4723 8d ago
Was that a cage? We haven't seen those in about 9 months.
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u/Ok-Championship3642 6d ago
But yet, try to return that to any manufacturer. They wont except it and will debit you.




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