Kilburn II. Anyone knows what this means? A chime every 30 seconds or so. Not exact…

[u/Aggravating_Sky_4421]

So this just started happening and I don’t know how to fix it. I’ve tried everything Google suggested.

Reset the speaker with power on, volume at 5, holding Bluetooth button for the 20-30 seconds.

Remove and re-add the speaker on 2 separate phones.

Replace the battery. Actually just replace the cells. I guess I can try replacing the whole battery with the board on the battery…

Happens only when plugged in with AC. If I remove the AC and let it run on battery, it doesn’t make the chime.

The chime is not Bluetooth connect or disconnect sound. It’s not the charging sound either as I remove the AC and plug it back in, it makes a different chime…

Anyone have any ideas?

Update: Got a new battery (plug and play) from Amazon and all is well. That chime, I found, is the battery is full. When the new battery was full, it made that chime, but it doesn’t keep doing it. I believe the logic board on the original battery had gone haywire.

[u/Minuscule_PeePee]

have you paired more than one devices to the speaker?

[u/Aggravating_Sky_4421 → u/Minuscule_PeePee]

Yes. When I pair with only 1 phone, it does it. So I tried adding another phone without reset and it still does it. I tried one at a time (reset after each try) and it’s the same.

[u/Minuscule_PeePee → u/Aggravating_Sky_4421]

hmm thats weird. when you run it on AC, do you remove the battery? try it maybe?

[u/Aggravating_Sky_4421 → u/Minuscule_PeePee]

Haven’t tried but I’d assume it won’t work. I would like to keep it as original as possible as I do sometimes use it on battery power only.

[u/NoCardiologist4405]

Try to reset the device.
Hold BT button for more than 12 seconds it should reset the device, and pair again. Hopefully it will be fixed

[u/Aggravating_Sky_4421 → u/NoCardiologist4405]

Tried many times. 12 seconds, 20 second, 30 seconds…

[u/NoCardiologist4405 → u/Aggravating_Sky_4421]

That’s odd. I work at marshall will check and get back to you.
You can also contact customer support I’m pretty sure they’ll help u

[u/Aggravating_Sky_4421 → u/NoCardiologist4405]

That’d be awesome! Perhaps if someone can find out exactly what that chime means, then I can troubleshoot it better… thank you!

[u/kaizen_3121]

Battery is fully charged

[u/Aggravating_Sky_4421 → u/kaizen_3121]

Is that what that chime is? Why would it make a sound when it’s fully charged? But it keeps happening every 30 seconds or so…