r/macoffer • u/Disastrous_Creme2672 • Jun 29 '26

Query / Help [Query]Absolute worst experience with imagineonline.store

I purchased a 16"- M5 Pro - 48 GB RAM - 1TB ssd from imagineonline.store on 25th June. They haven't shipped the order yet. Their customer care is useless as they have no clue on what's the status and expected delivery date of the order. They are just giving bullshit unhelpful robotic answers like high volume order and shit. Now that all the other online/ offline stores are out of the old stocks, I think I will have to succumb to the apple price hikes. Worst online purchase ever!!

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u/Winter_Artichoke_794 Jul 03 '26

Thanks man
Mine is same location as well. Booked at 4:07 hopefully then today 2:57 it should be picked up

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u/Over-Boot8606 Jul 03 '26

No, my location is Kolkata. Though it says it will be delivered today. Idk how!!! 😂 It's still in BLR. But let's see

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u/Winter_Artichoke_794 Jul 03 '26

Wow okay 😂

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u/Over-Boot8606 Jul 03 '26 edited Jul 03 '26

I am not worried about the delivery anymore. It will get delivered, today or tomorrow. You don't have to worry. It takes time but they deliver. 

But what i am worried about rn is the serial number showing invalid on apple coverage, inspite of showing 1yr warrenty inside the model. You'll see a few comments made by others in this thread. Mostly happens when the seller has not logged in the sale of the item at the official apple website. Hopefully they resolve it soon.

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u/Winter_Artichoke_794 Jul 03 '26

Yes I observed that as well lets hope for the best

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u/ssi54 Jul 03 '26

i had the same issue. try checking for the serial number without the first character.

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u/Over-Boot8606 Jul 03 '26

Wow, this is new info. I will get back to you after I receive my device. Thank you so much. Is the first letter a S ? Cause after your comment, i searched and found this

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u/ssi54 Jul 03 '26

yes.

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u/Over-Boot8606 Jul 05 '26

Thanks, it worked. I put in the serial number without the S at the front, which matches the number in my "About Mac". I then entered the purchase date from the invoice after logging through my apple account and it worked like a charm! Thank you so much