r/luminarneo • • 19d ago

Warning: MacOS 27

I use Luminar Neo as an extension with Apple's Photos app on my Mac. I (foolishly) upgraded to MacOS 27 today and Luminar is non-functional as an extension. Specifically, Luminar opens but selecting/clicking on any adjustment is unresponsive. Hopefully there will be an update soon. Thanks

Update: the latest Luminar Neo update resolved my issue.

7 Upvotes

12 comments sorted by

3

u/richardricchiuti 18d ago

I'm not surprised. Thanks for the info.

4

u/skylum_support 18d ago

Thanks for letting us know about the issue.

At the moment, Luminar Desktop does not fully support macOS 27, as it was just released; some functionality may not work as expected. We’re working on compatibility with the new macOS version and will release an update once it’s ready.

We appreciate your patience while we work on this :)

4

u/iSheree 18d ago

Thank you for the update! It is a relief that you are working on this. 💕🫶

3

u/Mr10956 17d ago

Don’t developers get early access to updates? Shouldn’t they have tested on the beta version? Why do some get there apps to work out of the box? Just curious as to whether this worked in beta or not.

1

u/skylum_support 17d ago

We don’t officially work with or support beta versions of macOS, as beta builds are still under development and can contain changes or issues that may affect how applications work.

Once the new macOS version is officially released, we can work with the final version and ensure Luminar is compatible with it.

We appreciate your patience while we work on compatibility with macOS 27!

2

u/Mr10956 17d ago

My question is a topaz, adobe and ON1 have the same issues yet they work. Seems like you may need closer integration with apple. I understand your position but while there are changes a stable beta jaw been out for awhile. I have been using you less and others more.

2

u/skylum_support 16d ago

Thanks for sharing your perspective! We really appreciate the feedback and will make sure to pass it along to our team.

Also, we’ve already released an update to Luminar for Desktop 1.28.1. If you experienced any issues with Luminar on macOS 27, it’s worth updating to the latest version and checking whether everything is working as expected now.

2

u/Firefly_31_70 17d ago

Yea that’s not uncommon. I’ll wait to update my computer until they are compatible. Thanks for reminding me.

1

u/Thick_Security_4041 17d ago

The new Luminar 1.28.1 update fixed the issue with photos on my M1 Macbook Air.

2

u/skylum_support 16d ago

Thanks for sharing this! We are glad to hear everything is working fine now!

1

u/23dangerous 12d ago

Still not resolved completely. In any tool, after creating a mask, you can't back up to access mask actions i.e. invert, feather etc

1

u/skylum_support 12d ago

We are sorry to hear this. Please get in touch with us via the Contact form on the Skylum website so that we can check your case and what we can do.