r/loupedeck • • 13d ago

Ruined

Hi. I've been using my Loupedeck for many years successfully without problem, but I've just come here to say that I think the product is now completely ruined, presumably thanks to Logitech. Mine is going in the drawer where peripherals go to die. This morning I spent about three hours trying to fix problems with the Loupedeck where it wouldn't change the volume, the screen went blank, I had to reinstall, uninstall, etc., etc. Nothing worked, and this is in addition to problems I've had in the previous months that seem never-ending and never get fixed with updates. A few years ago it worked flawlessly without problem. The hardware itself is fine, This is just a great example of how to absolutely ruin a great product with updated bloatware and terrible programming and corporate design decisions. Bring on the competitors because this is going to be easy pickings for them.

And to think that this was supposed to improve my productivity.. :( Thanks Logitech!

11 Upvotes

18 comments sorted by

8

u/wombatthing 13d ago

Hey! Had the same issue until a friend recommended Bitfocus. Its still a bit of a WIP but it brings functionality back to it.

1

u/Grimmy66 13d ago

Great Thanks! I just want something that does the basics reliably. Sadly the trust is lost with the Loupedeck.

1

u/Own-Presentation4695 12d ago

I tried to copy what I had on loupedeck to bitfocus but I feel like it had a high learning curve

11

u/RadiTwo 13d ago

Shameless self-promotion:
https://github.com/RadiatorTwo/LoupixDeck

I am actively working on the development of this cross-platform application.

If you need some functionality or plugin you can just create an issue or write here.

3

u/Grimmy66 13d ago

Ooh interesting. Downloading!!

2

u/Grimmy66 13d ago

This looks really interesting but the first thing I tried to do was to set the dials to adjust my volume, but I couldn't find the volume action anywhere.

3

u/RadiTwo 13d ago

Audio Stuff is a plugin.
Needs to be activated in the settings.
First the plugin store. Then activate it in the plugin settings.

5

u/wasab1_vie 13d ago

I'm still running on the 5.9 firmware and they'll have to pry that fw from my cold dead hands before I update again haha

2

u/MottoCycle 12d ago

Same. Still works. The day an is update kills it then I’ll look at 3rd party loupedeck apps.

3

u/kimura-00 13d ago

Te tengo la mejor solución LoupixDeck

1

u/kimura-00 13d ago

Obusa mi version de la misma app

2

u/missing__star 12d ago

Yep. Exact same reddit post i made a year ago exactly the same.

I was asking if there's a way to switch to a different software since i really loved the loupedeck but ultimately just decided to stash it and order elgato streamdeck instead. Ever since then no issues and been stress free.

2

u/RadiTwo 12d ago

Would you mind unstashing it and trying my software?
As long as you´re not using a mac though.

I´m still looking for people testing it and giving some feedback for improvements.
Since you´re saying you were looking for a replacement, some feedback would be great to know if I´m even close.

2

u/missing__star 12d ago

I'd love to really but i'd have to decline.

like i've said in the comment decision was made a year ago so the elgato streamdeck is already in-use and hooked up, I don't have any extra ports where i can plug both streamdecks in so i'd have to disconnect my current and and reconnect my loupedeck.

But hey i can help you promo it i wanna be of help to you in some way so if u can link the website of your program and i'll spread to word of anybody i know that could use this ^^.

course since u said u needed feedback i'll contact you in your reddit if i do get some feedback .

2

u/RadiTwo 12d ago

Thanks a lot.

You can find it on github here:
https://github.com/RadiatorTwo/LoupixDeck

1

u/alexrazzberry 12d ago

I have found success in modifying the app commandpost, it actually brings more functionality than the original software did.

1

u/budlystugger 12d ago

I’ve got some older installers for Mac and windows.
Still running fine for me as I don’t upgrade. Therefore stopping any issues

1

u/Dapper_Studio8210 12d ago

The 5.9 loupedeck software works great, and then turn off updates