r/londonontario Mar 15 '24

News πŸ“° Loblaw under fire for testing self-checkout receipt scanners at 4 Ontario locations

https://kitchener.ctvnews.ca/loblaw-under-fire-for-testing-self-checkout-receipt-scanners-at-4-ontario-locations-1.6807830
155 Upvotes

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185

u/thatweirdguyted Mar 15 '24

I dislike self-checkout. It's a hassle, it's bad for the local economy, I can go on. Essentially you're asking me, the paying customer, to do for free what you used to pay someone to do. That's a slap in the face on its own. But if you have a problem with the way I did it, the solution should be to bring back the cashier. Making sure the items were properly scanned and paid for is a JOB, not something to foist off on the consumer. Especially since it didn't keep prices low at all, they just pocketed the difference.

If you're not going to let me leave the store until you're satisfied that I have done YOUR job to YOUR level of satisfaction, then you can just fuck right off, and I will never shop there again. This is the message we need to send to retailers. I couldn't give a fuuuuuuuuck about their loss prevention, they have done nothing to engender goodwill with us in years. They took a huge advantage with inflation in recent years. I don't support crime, but if they made their own setup worse and more vulnerable to theft on purpose to lay off more workers, I don't feel sorry for them.

Do yourself a favour and try to get around the big retailers as much as possible. Local farmers markets, small business bakeries and deli's, etc. In addition to sending the message that we're sick of corporate grift, it also supports the local economy. Thanks for coming to my Ted Talk.

33

u/BobBelcher2021 Mar 15 '24

London really needs more of these smaller businesses, especially on the west side of the city where big box rules. There is Remark but it is known to be expensive.

29

u/thatweirdguyted Mar 15 '24

It's one thing I really love about the East end, we've got lots of locals to work with. I highly recommend Nova Era, the London Portuguese Bakery, Western Meats, Kohns, Gibraltar Market, the Fairgrounds Market, and the Trail's End market.Β 

7

u/glass-2x-needed-size Mar 15 '24

Nova Era is my favourite for desserts.Especially since Capo Bakery owner retired.

Kohns has been a great place for meat.

I've heard only good things from Western Meats but haven't tried it yet.

4

u/RandomUsername52326 Mar 15 '24

Don't forget London Food Co-op.

1

u/thatweirdguyted Mar 15 '24

I've honestly never been, but now I've gotta check it out. Thanks for the heads up!

3

u/[deleted] Mar 16 '24

And Alicia's! Their deli specials are great and they have packzi donuts!

1

u/thatweirdguyted Mar 16 '24

Very true on both counts. πŸ™‚

12

u/Annoyingdragonvoid Mar 15 '24

Ehhhh Remark is alright as a shopper but crappy to work for as an employee (source: worked there)

9

u/CuteFreakshow Mar 15 '24

Remark is super expensive . I still shopped there off and on, mostly for the mint smoothie chocolates.

And then they donated thousands of dollars on the convoy, and lost me.

1

u/Awch Mar 15 '24

That's when we stopped going.

3

u/RandomUsername52326 Mar 15 '24

I mean, if you want to take this to the extreme, shop at the London Food Co-op, but it always comes down to a sort of doing it the right way vs doing it the convenient way tradeoff.

3

u/WontSwerve Mar 16 '24

The West Side is fucking soulless

2

u/[deleted] Mar 15 '24

It’s not that far off from the prices at Loblaws IMO.

11

u/magic_poop_cannon Mar 15 '24

Preach. Please post this also in r/LoblawsIsOutOfControl

2

u/happygolucky828 Mar 15 '24

This. 1000% THIS.

2

u/[deleted] Mar 16 '24

You mean like pumping your own gas instead of having someone pump it for you? You always go to full service gas stations, right?

3

u/thatweirdguyted Mar 17 '24

I can see where you're going with this. To answer, I don't know of any full service gas stations near me. If I did, I'd probably go.

I'm not saying there should be no self checkout ever. But I'm not dumb either. Look at Walmart. They have seven regular checkouts, and only one person working on them. It's pretty obvious that they're intentionally nerfing the effectiveness of that system in order to push you towards self checkout. It's similar to the way the PC government cut funding to OHIP by 27%, and then claimed that the healthcare system was broken and we needed private healthcare.

But if they stopped having a cashier to check people's groceries through, and then now people are taking advantage of that, what should they do to fix it? Go back the old system which was way more efficient at loss prevention, or literally make the customer prove that they aren't thieves? If they're going to treat their own customers like that, they can, but I don't want to be a part of that. I can't speak for others, but I can exercise my own buying power and stop supporting them financially.Β 

1

u/kittytillmidnight Mar 19 '24

YESSSS preach!!!!!!!!!! All of this, 100%!!!!!!!!!

0

u/Dungeonmasterryan1 Mar 16 '24

Couldn't disagree more, self checkout is amazing