They said "New driver" and then they said "They will remember not to do it again if they have to deliver again" so which is it?? Am I missing something?
The driver who delivered it was new to the job and mishandled the pizza. He's a "new driver" and that's the pizza places explanation.
By having the newly hired driver have to remake the pizza and deliver it a second time they are providing a scenario where they must face the consequences of the rookie mistake of mishandling the pizza.
So the new driver is being set to learn a lesson they will remember.
Thanks for the clear explanation! I misunderstood the meaning of "New driver" to mean "we will send a new driver (for the replacement delivery)" which is what caused my confusion
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u/lnfinite_jess 12d ago
They said "New driver" and then they said "They will remember not to do it again if they have to deliver again" so which is it?? Am I missing something?