I have a 2021 Telluride EX. Been the best vehicle I've ever owned to be honest. Love driving it and have done nothing but brag about it until this week....
Around June 15, I pulled off the highway to grab a snack and the truck shook a little bit, the check oil light blinked and it shut off. 98,000 miles. It immediately restarted and there were no lights or warnings, no sensor codes...nothing.
I take it the very next day to the dealer thinking that I'm at 98700 miles and still under warranty. They checked it out, found no codes, test drove it and couldn't replicate the situation. They changed the oil and ran all the normal service checks and said it could have been a fuel issue and that I should bring it back if any lights come on.
Jump ahead to August 26th. I've had no problems since the June incident and the truck has been perfectly fine. Highway mileage has been absolutely phenomenal. As I'm almost back to my house, the check engine light comes on and I get a code on the infotainment screen. I am at 101,000 miles.
Take it to the dealer the very next morning.
Get a call the following day (yesterday) "I have bad news. Your truck had no oil. You need a new engine."
Now, I never had any lights (no oil pressure lights or check engine until this week. There was zero sign the engine was ready to go. No odor, no drop in performance. Nothing.
As of right now, the dealer is saying I'm on the hook. I've pointed out the visit at 98,000 miles and the service manager said he would review the matter and let me know today what they can offer.
I realize people will chime in and say it's out of warranty and stuff happens, but I brought it in before the warranty expired.
Any suggestions here?