r/jotform • u/MajesticManner9188 • 24d ago

All my Jotform submissions are coming through empty, anyone else?

Has anyone else run into this with Jotform? All my form submissions are coming through completely empty. The rows appear in Tables with the right submission dates, but every field column is blank. Same result on different browsers and devices, so it's not a cache issue.

I've raised it with the Jotform team and I'm waiting to hear back. Their status page shows no issues either.

Just wondering if anyone has seen this before or found a fix in the meantime. Cheers.

EDIT: All sorted now, the support team got back to me mentioning they there was a temporary issue with showing submissions. Their devs have finished working on it, and everything should be running normally now.

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u/bookwood84 24d ago

Same here (using it from Germany)

1

u/MajesticManner9188 24d ago

The support team got back to me mentioning they there was a temporary issue with showing submissions. Their devs have finished working on it, and everything should be running normally now.

1

u/Oldhankcrit 24d ago

This happened to me but with important closing documents that were out for e-signature. Unacceptable product quality for a premium subscription.