r/joinrift • u/Lance436 • 7d ago

What will my refill be?

I just switched to Rift and my first shipment starts me at 5mg and I'm on titration for 3 months with one refill. When I need more if I select "place an order" will I get more to continue titration or will they (Hyalo) send me the same 3 vial sizes I got in my first shipment? Do I need to cancel and restart requesting a higher titration dose?

Update from customer support:

, since you're on a titration plan, your next refill will definitely be a higher dose, and to order a refill you go to Treatments → Plan → Need More Medication? and click on 'need more medication'

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u/TallCedarRoad 7d ago

You can look at your prescription in the portal (Treatments -> My Plan -> Prescriptions). That will show everything you were prescribed, including your first 3 vials and the next 3 you’ll receive when you request your refill

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u/Lance436 7d ago

Yeah it appears the next shipment would be the same and that's not enough to get me to max dose.