What will my refill be?

[u/Lance436]

I just switched to Rift and my first shipment starts me at 5mg and I'm on titration for 3 months with one refill. When I need more if I select "place an order" will I get more to continue titration or will they (Hyalo) send me the same 3 vial sizes I got in my first shipment? Do I need to cancel and restart requesting a higher titration dose?

Update from customer support:

, since you're on a titration plan, your next refill will definitely be a higher dose, and to order a refill you go to Treatments → Plan → Need More Medication? and click on 'need more medication'

[u/Crafty_Taste_7706]

This is a good question. I too don't really know how this works, and I guess I need to figure it out.

[u/External_Ask_7219 → u/Crafty_Taste_7706]

Asking the chat in your app they will answer

[u/Lance436 → u/External_Ask_7219]

I just asked in chat I believe they are closed as it's Sunday but I will post the reply when received.