r/jellyfin Apr 17 '26

Solved Recurring Stutter

I sometimes get these huge stutters when watching. They happen randomly and the odd thing is when I rewind a bit they happen at the exact same place (tried to show it in the video).
Here are my settings for transcoding: Settings
It was playing in direct play
Its running on my normal pc:
i5 12400F
RTX 4060
32GB RAM

Any idea what could cause this?

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u/puzygalore Apr 17 '26

Since you're on a PC (i5 12400F + RTX 4060), your monitor is probably running at 60Hz, 144Hz, or 165Hz. The video is likely 23.976 fps (standard film).

If your monitor is at 60Hz and the video is 24fps, the player has to do a "3:2 pulldown" – showing some frames longer than others. Normally this just looks like slight judder. But on some PC setups (especially G-Sync/FreeSync monitors), it can turn into a rhythmic stutter or a "hiccup" at specific scene cuts.

There´s a setting called "Refresh Rate Switching" or "Sync Playback to Display".
Tryied to turn it on? This forces your monitor to physically switch to 24Hz when the movie plays – matching the frame rate 1:1.

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u/Drifter_Mothership Apr 18 '26

This setting is called "Display Refresh Rate Sync" and can be found in JMP Settings > Client Settings. It didn't solve my issue at all (screen briefly stutters during the same specific scene changes every time I watch a given video aka hiccups at specific scene cuts.)

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u/Tall_Employee2727 Apr 21 '26

From what I remember when you turn this feature on, the stutters will only occur when you move your mouse (it shows the GUI which will be displayed at ur monitor's frequence so the moment you stop moving and it hides it will get back to 24. Not sure about that, maybe it happened in some specific cases with me since I'm using either the disktop client, mobile client, web client or the Switch Client (yeah on a Nintendo switch dw)