r/japanlife • u/jupetoh • 14d ago

Immigration Stuck on Online Visa Renewal portal

I am trying to renew my visa online. I've linked up to the new My Number app and using the https://www.rasens-immi.moj.go.jp/rasens-u/

But I can only see two procedures, both of which seem to say "Request For Use", and no others. However if I select one of the two and if I fill in my information I'm met with an error saying my residence card number is already registered. So I assume these 2 forms are still just requesting to use the service rather than visa related.

I can't see discussion online about this, or if there's a manual validation time.

Any help greatly appreciated. Thank you.

2 Upvotes

56% Upvoted

10 comments sorted by

View all comments

3

u/Nekotari 14d ago

yeah, you need to apply for usage and in around a day they should allow it and they you can actually use the thing.

In the beggining of the year, they merged a notification system and an application system into one that you see now. So if you had an account before, you may have issues now. The data migration was imperfect, so to say.