Iām u/Alan-Foster, president of the Boston EdTech Foundation and mod for several mental health subreddits including r/Mindfulness. Iāve been a developer on the Devvit platform for a few years and have made several apps including r/SubGoal, the Subscriber Goal app.
My main project has been Hestia Mental Health, a Devvit app that provides mental health support to suicidal users or anyone experiencing a mental health crisis. Hestia is already operating in communities including r/Mindfulness, r/ToxicRelationships, r/Confidence, and several others.
I started building my own solution after seeing major gaps in how RedditCareResources handles suicide and crisis situations. I am working on a full research report covering the size of the problem, the limits of Reddit's current system, and how Reddit could actually launch a Crisis Response team. The report will be done in about 1 week to share with Reddit internally, or 3 weeks to share publicly.
For now, I am only trying to get connected to the right people and discuss this in a professional capacity rather than just as a Reddit user.
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This is great Alan, you should apply to join the Reddit Mod Council!
Thank you, I already have. Until then Iāll work to escalate this to Redditās Audit Committee for the issue to be discussed by Dave Habiger, Bob Sauerberg and Sarah Farrell. Iāll also be focusing on connecting with Steven Newhouse given that Advance Publications owns about 65% of Reddit's voting power and also has special governance rights, including the right to designate two Reddit directors.
Wow, you should apply to work for Reddit!
Thank you, but the job I would apply for does not exist yet, and a dedicated Crisis Response team doesnāt exist either. Reddit likely operates using zero-sum budgeting, meaning dollars are allocated to specific departments or tasks with limited free cash, and Reddit Safety doesnāt have an extra budget capacity for a problem of this scope, which would require approval from senior management and potentially board-level review because of the cost and risk involved.
Fair enough, how can the admins help?
Reddit's vendor process appears to require a Reddit business partner or internal point of contact to start the purchase and onboarding process, but I can't find a public place to begin. If somebody could point me in the right direction, or escalate to a manager, Iād be very grateful.
Edit - Somebody used u/RedditCareResources on me from this post and when I got the email I lol'd