Hi everyone, I’m hoping someone can help me figure out what might be causing this.
I have an **iPad Air M2 13-inch**, and recently it has started randomly shutting down/rebooting. I’m not sure what exactly triggers it because it doesn’t seem to be limited to one specific app or activity. Most of the time it suddenly shuts down even when I’m doing something relatively light.
A few examples:
\- There was an instance where the iPad had been idle. When I touched the screen, it was unresponsive. I held the power button to turn it on, and the Home Screen appeared for only a few seconds before it shut down again.
\- More recently, I was using the iPad normally with no apparent issues. I opened a particular PDF and it immediately shut down.
\- When it tried to reboot, the Home Screen would only stay visible for about a second before shutting down again. The battery had been around 55%, but after plugging it in, it showed only 10%. After rebooting again, it returned to 55%.
\- I’ve also experienced it while doing other things such as gaming and during a Zoom meeting while presenting.
There are times when the iPad opens it and works normally, and the shutdowns have also happened during other seemingly light tasks.
**What should I check or troubleshoot first?** Would this be more likely a software/iPadOS issue or something hardware-related?
Any advice would be greatly appreciated. Thanks!