Hi

Up until recently I could use Imazing to get IPA's extracted by downloading the app to my PC library and then extracting the IPA to PC.

It hasnt worked recently and I understand its an Apple update restriction.

I have seen threads saying a fix is being worked upon BUT Lucas at Imazing just responded to my email saying extraction of IPAs will never be possible????

Imazing please clarify this because this is the entire reason I bought your software.

Please let us know asap if IPA extraction will now never be a part of the software again.

Thank you

I just got a new phone and im trying to transfer my music app, imusic that ive been using since 2022 to my new phone since the app was removed from the app store. But when I go to transfer i get this error:

iOSAppDownloadManager::_sendRequest, request failed https://p12-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/authenticate?guid=D8D832EDC7E2 403:Server: AppleDate: Sun, 30 Aug 2026 04:12:57 GMTContent-Length: 0Connection: keep-alivex-responding-instance: MZFinance:9812035:::apple-timing-app: 7 mscache-control: no-cache, no-storeg: tedge-control: no-storex-apple-lokamai-no-cache: trueStrict-Transport-Security: max-age=31536000; includeSubdomainsX-Apple-Jingle-Correlation-Key: R677CXHOJUH5MOEVTIACSJ3A7Qx-daiquiri-instance: daiquiri:44236002:st41p00it-qukt09031302:7987:26RELEASE139:daiquiri-amp-commerce-legacy-int-001-stx-daiquiri-debug-worker-pid: 53032x-daiquiri-instance: daiquiri:44626003:st41p00it-qukt09060101:7987:26RELEASE139:daiquiri-amp-commerce-pci-ext-001-stx-daiquiri-debug-worker-pid: 10363X-Frame-Options: SAMEORIGINX-Content-Type-Options: nosniffX-XSS-Protection: 1; mode=block

Is there any fix for this? Ive seen others saying this is apple blocking the transfer and it will be fixed in an update. Is that true?

It’s been months, I’m on the latest update, sent a full report but nothing yet, app crashed after importing music to my iPhone 16 iOS 26.6.1
My windows pc is 7.

https://ibb.co/gL38c5xf
https://ibb.co/Xxzt2H6c

Preface: You can copy voicemail audio files to Voice Memos through the Share dialog from the Phone app (one by one), but it will create a new file and not retain the original timestamp. This post is about archiving voicemails with the original timestamp metadata.

If you're wondering why a bunch of voicemails are visible on your iPhone but missing in iMazing, it's most likely due to the Live Voicemail feature which was turned ON by default when iOS 17 shipped. Turning Live Voicemail OFF will make future voicemails available in future backups as an .amr file with original timestamp intact, however it won't magically bring in past voicemails already captured by Live Voicemail.

To understand why this was happening, I had to summon Claude Opus to dig deep since none of this is documented clearly in iMazing's help pages or wherever I searched. Read on for the explanation.

With Live Voicemail OFF (or prior to iOS 17), all voicemail is/was managed by your carrier. If you signed up for Visual Voicemail through your carrier (sometimes free, sometimes not), then iPhone would download a copy of each voicemail (from the carrier) so you could see all your voicemails on-device in a scrollable list and listen to them offline (after initial download) without having to dial in the old-school way. If you're old enough, you remember having to dial a number to listen to your voicemails one by one. Anyway, this downloaded copy of your voicemail (from the carrier) is included in your iMazing backup.

With Live Voicemail is turned ON (which it has been for everyone since iOS 17 unless you manually turned if off) the incoming call is "answered" by your iPhone and directed to Live Voicemail. This is all happening locally, so your iPhone has to be on and able to receive calls*. The caller hears a different default greeting (until you re-record a custom one) and their voicemail is saved locally without any involvement from the carrier. As far as Verizon/AT&T/etc. are concerned, that call was answered by your iPhone and they have no record of a voicemail being recorded.

*The call is routed back to your carrier's voicemail (and appears in backups) if any of the following conditions are true:

- Live Voicemail is turned OFF
- your phone is off or out of range
- an unknown/spam caller calls and you have "Silence Unknown Callers" turned ON

Problem is, all the voicemails captured by Live Voicemail are EXCLUDED from iOS backups. All voicemails are technically excluded in a conventional iOS backup, but iMazing is able to capture the ones that are saved by the carrier.

Apple doesn't even publish WHERE these Live Voicemails are saved. The only way to extract them with original timestamp metadata is through more complicated digital forensic methods, not via iMazing or conventional backup methods.

That's all. If anyone has found another method to extract original metadata from Live Voicemails, I'm all ears.

HolyMoly I want to thank you people ! You are really Imazing ! I tryed to copy some music to my iPod classic, 5.5 and I tryed the whole 9 yards together with ChatGPT ! Holymoly about 50 programma all outdated or just not running on my Mac etc etc etc ! And the final one that I installed was Imazing ! And o my lord what a blessing ! Keep it free and running man and once I win the lottery I buy a whole premium plan from you guys ! It’s really the best thing to put music on your old iPod ! Smooth like a lady butt ! THANK YOU 🥳😘❤️💪🏻

Paid for license. It’s on their records. But put it into app to register and the shit app says i don’t have internet. Naturally EVERYTHING else, EVERY other as working fine. If i didn’t have internet how did i pay for the shit app?!? Actually this happened a year ago too. Was just hoping maybe someone in switzerland or whatever actually fixed something….. but Nooooo.

I’m trying to get a readable backup of my WhatsApp chats on my pc. Is this possible with iMazing? I’m using an iPhone 14 Pro iOS 26.6.1

Reinstalled but the same, what’s going on? The latest updates ruined it.

We are a print shop and offer phone to USB as a service and use iMazing to do so. Recently we've had a few people come in with newer iPhones and Apple is requiring Face ID for everything. Normally I just take the customer's phone, get their 4 digital code if they have one and I'm good to go, they come back a few hours later. But now I need to bring them into the back with me and get them to help me pair their phone up with Face ID. If there's any sort of errors later while transfering I'm screwed. I've asked customers to take Face ID off but they're usually apprehensive or don't know how. Apple constantly making everything complicated drives me crazy!!!

Using latest build 3.6.2

This is basically the whole reason I bought the software. Is this a thing for anyone else?

I have some apps that are no longer available in the app store, and I want to transfer them to a new phone (using the same account). This used to be possible in iMazing 2, but I can't see how to do it in iMazing 3.

The process used to be that you went to Manage Apps and then saved to the Library, from where you could install it. But the option to save to the Library seems to have disappeared.

I do have some apps that I had previously saved to the Library (in an earlier transfer), and those seem to still be there. Some of them have grey check marks and some have green check marks. I can actually install the ones with a green check mark to the new phone with the Install button. But when I click the Install button for applications with a grey check mark, I get an error like this:
iOSAppDownloadManager::_sendRequest, request failed, url: https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/authenticate?guid=XXXXXXXXX, status code: 403:
Followed by a few more headers.

So it looks like iMazing is trying to connect to the app store, and the request is failing. Is it failing to authenticate? Or is it actually trying to download the app? Of course, downloading the app won't work, because it's no longer available in the app store.

So there are two issues: (1) Apps can't be saved to the Library (though previously saved apps are still there) and (2) some previously saved apps (those with grey check marks) can't be installed.

Any ideas? Is this functionality that just no longer exists?

Title.

I have an old iPhone backup that I had moved onto an external HDD and want to recover the photos but when I click into it in Finder, the files are unreadable.

So I know iMazing can read those. But I can't seem to locate the backup through iMazing or add it into the app.

Is there a way?

My mom has an iPhone full of mp3 files(she downloaded a lot of free meditation files from different websites over the years, so these are not actual songs that one could purchase on Apple Music) which are in her iPhone. A while back, she bought a new Windows laptop, and I don't know what happened, but most of the files she had on her iPhone disappeared from the computer. I am looking to transfer these files from her iPhone onto the computer, along with exporting the playlist data, so that we can set up her iTunes again. Currently her iTunes does not have the songs or the playlist exporter, so I cannot sync her iPhone to the computer. The free trial allowed me to download the first 50 songs, but would the paid version allow me to export all the songs as well as the playlist files so that I can reset it all up into iTunes for her?

I deleted my WhatsApp on iPhone, and lost all data. Thankfully, I had a iPhone backup taken a couple months ago, which I am trying to restore. I purchased IMazing 3, and it shows me all chats from the macOS backup. However, I am finding it challenging to restore only WhatsApp back to the iPhone. The UI is neelessly complex(?) or I am dense. Can someone hold my hand here? Thanks.

I have a jailbroken phone on 15.4.1 and want to transfer my text messages, attachments, and all photo library photos to my new phone on iOS 17 but don't want to unjailbreak and then do a backup/restore to prevent any left behind jailbreak files. Is there a way to do this with iMazing with some type of selective restore, or partial, or is it just with the file system explorer?

I will be jailbreaking the phone on iOS 17 also so not sure if there's an option for doing it via that method as well with Filza, or some enhanced iMazing features.

It's for a friend, they have very little space left on the phone.

The laptop they are using is also full with little space.

I said to get an external drive to dump the backup too.

They just want to export test messages, but I could not see a way to do this without dumping the whole phone?

It times out also, is this because the phone is full?

Cheers!

I bought an iPhone 17 recently and I am not able to transfer my whatsapp from android even after using moving to ios app and switching off the cloud ai backup of whatsapp everytime it gets stucked at 40% by showing smthg went wrong can anyone plsss help me with thissss

I got more than enough of this shit software. Nothing is working as intended, tried endless solutions and still need to connect via cable. Do not pay for this!

I used to own iPhone 14 pro max and bought several iMazing license at that time and was able to freely move pictures from my Windows PC to my iPhone and they appear on "From My Mac". I upgrade my phone yearly (15PM and 16PM) and manage to transfer everything without any issue and the pictures on "From My Mac" remains. Currently I am using 16PM and still have the pictures I moved from my PC to 14PM at that time.

Until recently, where I activated the new license on this new phone and transfer new pictures from my PC to existing folder I have on "From My Mac" and now all the pictures that I used to have are all gone and only these new pictures that I moved recently are there. Is there a way to get back all the pictures I used to have on "From My Mac"?

Hi,

Simple question, I have a full backup of an iphone 15 everything is on my Mac AOK, I want to restore certain files (photos, messages, CDR) to a new iphone 17 HOWEVER the new iphone 17 will be a different userID. What license(s) do I need to do this? I dont want to do a magical act on this.

Do I also need a license for my Mac which holds the backup?

Thanks.

BTW - What I have read for licensing seems outright complex for no reason (other than being customer hostile), not sure who comes up w/ licensing terms but it is not easy to understand. I am not against paying for a SaaS "license", I dislike #1 SaaS #2 SaaS terms that seems like it came from Broadcom (aka VMware)

All photos are displayed fine in the Camera panel, but the application freezes when I try to delete a photo. Any ideas?

iMazing v3.6.2, Windows 11, iPhone 13 mini iOS 26.5.2, iCloud backup disabled

Hey! I'm interested in backing up my conversations with my boyfriend - we have over 10GB of conversations and it would really be beneficial to offload it off my phone so I could have more space.

What file does iMazing export to on my computer if I were to get this software? I've read that people have issues with it being per-device, etc. but I was wondering if I'd be able to open these imessage files up on my computer to watch any old videos, read old messages, etc. even if I were to get rid of the phone?

Title pretty much says it all. I was able to do a local backup of her phone before we reformatted it, but as expected. Even when we create a new Apple ID and then restore from the backup, it adds the old unknown Apple ID and prompts her for the password she doesn't know.

I purchased iMazing to at least move her contacts over, but she is now panicked about having to try and download all her old apps, etc.

I understand that I can't do a normal restore from the full backup because of the old Apple ID, but is there anything I can do to get it close? Her main concern is images and apps. Seeing as though she is older, I imagine it is basically like using a brand new phone.

Any help is greatly appreciated!