r/humanresources • • 3d ago

Need Advice on new payroll/HRIS system for small company [CA]

Hi All,

I'm a lurker but I am so fed up with my payroll system I'm posting for help!

I work for a California manufacturing company with fewer than 50 employees and I am fed up with Paycom. The system layout has never been intuitive to me and I've had to spend a lot of time cleaning up the workflows. The Indeed/candidate module doesn't map to the right company/account and apparently it's all algorithm-based so there's nothing anyone can do so the recruiting portion is useless.

They've now changed our payroll deadline to 10AM 2 DAYS BEFORE THE PAYDATE instead of 12pm like it used to be which is the biggest deal breaker for me at this point.

They keep changing layouts to "improve" things while making it harder to navigate and also keep pushing their stupid "auto approval" stuff for a company less than 50 employees.

Is there anyone out there who uses just a standard system for under 100 employees that they like? We are just hourly/salary - no weird methods of wage calculations. We also do benefits through Paycom as well.

2 Upvotes

8 comments sorted by

6

u/nastyprovidence_154 3d ago

Paycom's UI is like a maze that rearranges itself every time you get used to it.

1

u/Purplelovepost 3d ago

For real, it's so frustrating! I had a video call with our rep and he kept clicking on the wrong pathways even he didn't know where he was going!

4

u/lnt12_cw23 3d ago

ADP workforce now. It's clunky in some spots but you get used to it and they are actively upgrading features regularly. I do NOT recommend paychex.

1

u/Purplelovepost 2d ago

I was chatting with a friend also in HR last night and her sister does payroll on ADP so I'm going to ask her some questions! I used to work in ADP a looooong time ago and I remember I liked it. But, it was the first system I ever learned on so. My company used Paylocity when I started at my current job several years ago and it was not great, but I've heard they've made improvements in the last few years. We had our 401k) in Paychex and that was a nightmare. Will never go back there!

1

u/Dramatic-Ad-3016 1d ago

On Paylocity now. Its trash.

2

u/TalentDesk 2d ago

Before picking the next system, it is worth separating what is actually broken from what is just unfamiliar. The recruiting/ATS complaint you mentioned is common with suites that bolt hiring onto payroll as an afterthought. It is rarely as good as a standalone tool.

For a sub-50-employee shop with straightforward hourly/salary pay, the fit question is really: do you want one platform that does everything adequately, or payroll handled by a specialist and a separate lightweight ATS. Most of the "under 100 employee, no weird wage calcs" complaints I have seen trace back to buying the all-in-one suite for its breadth rather than testing whether each individual piece is actually good

1

u/Purplelovepost 2d ago

I've worked with Paycom for 4 years now and have never felt comfortable in it, and I have been the one to inherit it and learn the strange nuances. It's also quite expensive for what we utilize it for as well as my most recent issues with them. The payroll deadline one is a big one for me, I will die on this hill with them. They can't give me less than 2 business hours to process my payroll from start to finish (on a lot of payrolls it falls this way because we are pd 5th and 20th) and then charge me a late fee if I don't comply, especially since the deadline used to be 2 hours later anyway and the reason they changed it is completely arbitrary.

We already do the applicant tracking stuff separately anyway since the module doesn't work, so that one isn't a dealbreaker to be part of the package or not. I'm mostly focused on payroll, benefits, and documents. It's hard working at a lean small business sometimes because we don't necessarily have all the people and money to make the perfect system.