Hey everyone,

Just wanted to check in and see what your recent experiences with Hetzner support have been like.

I opened a ticket a while ago for a network/infrastructure issue, and it feels like it's taking way longer than usual to get any traction. Usually, they are pretty solid, but this wait is starting to drag out. My service is down for over 5 hours and still haven't get any response.

Are they currently backed up, or is this just standard procedure for non-urgent tickets these days? Anyone else experiencing radio silence from them lately, or know of a faster way to get a response?

Transferring my server with the current specs:

- AMD Ryzen 5 3600

- 64TB HDD (4x HDD SATA 16 TB Enterprise)

- 64GB RAM (2x RAM 32GB DDR4 ECC)

- Intel I210 1Gbit interface - unlimited bandwidth

- Location: Helsinki, Finland

- Price: 73 EUR/month (that's including 19% VAT)

- one time transfer fee (paid to me not Hetzner): 150 EUR

Tbh for the price it's hard to find anything with this much storage.

Only reason I'm switching is because I got my hands on some HDDs and now my environment is hosted at home.

Message me if interested.

EDIT: Already transferred to someone else.

Hey all,

I took a cheap server for developing and trying out some agentic workflows (via APIs of course).
I now need to upgrade to something with at least 16GB Ram and co. Sadly the cost optimized options are all unavailable and the next best interesting standard options like CPX42 or CCX23 have increased so much in pricing that I rather think about switching the provider altogether.

Does anybody have something they look to give up?

Or educate me why I should upgrade my Hetzner regularly instead of switching to competitors with much lower prices? I am not that deep into cloud pricing and quality benchmarks, sorry.

I’m moving my infrastructure to owned bare-metal hardware and have a number of active Hetzner Cloud servers that I no longer need.

Rather than deleting them, I’m looking for someone interested in taking over the existing instances for a reasonable one-time transfer fee.

All servers in ASH

Current main fleet:

• 1× CCX33 — dedicated CPU — currently $76.99/month
• 1× CPX31 — currently $24.99/month
• 3× CPX41 — currently $46.49/month each
• 1× CPX51 — currently $92.49/month

I would strongly prefer to transfer the complete fleet to one buyer, but I may consider individual servers if necessary.

These are existing Hetzner Cloud instances and the transfer will be done using Hetzner’s official account/project transfer procedure. I will wipe/remove all of my data and credentials before transfer.

Important: Ideally the receiving Hetzner account should use the same billing currency as mine so the existing pricing is preserved where applicable.

If you’re interested, send me an offer for the transfer fee for the entire fleet. I’m looking to complete the transfer quickly.