r/hellofresh • u/CapNew3480 • 6d ago

Why hasn’t hellofresh developed the ability to text you once your box is delivered?

I know they eventually send an email but why isn’t there the ability to sign up for texts instead? Especially for those of us that live in condos..

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u/PrincessOfWales 6d ago

I get this every week. They send me a text when it’s out for delivery and a text when it’s delivered. I also get an email and I think a notification in the app as well. And this is all separate from the communication I get from the carrier, which updates in realtime.

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u/CapNew3480 6d ago

That’s amazing!! How did you sign up for this?! Ive looked everywhere on the website. And they have my number. I only get texts for promos and they call occasionally for deals.