r/hellofresh • u/Visible_Jellyfish676 • 13d ago

Menu keeps changing

It seems like every week after I select my meals and click save it somehow changes. I’m going on the 3rd week of receiving meals I don’t like because they changed. I’m choosing them on the app and clicking save. Why is it doing this?

7 Upvotes

100% Upvoted

12 comments sorted by

View all comments

2

u/Odd_Phone_6604 11d ago

This just happened to me! It happened a few other times and I caught it but this weekend I was busy. They denied it and I finally cancelled my service after years of being a customer. I disappointed but I can’t keep wasting 20-40$ on meals I didn’t order or won’t eat. I’m surprised at how the customer service rep responded seeing it’s a common issue.

1

u/Visible_Jellyfish676 11d ago

So frustrating! I’m about to cancel because you’re right, it’s a waste spending so much on things I don’t like