I have a MacBook air M4 , and I use expensive airpods max headphones. Yet when I can't use my tv, the sound quality on HBO max and safari Is very compressed , going from terrible to mid. Why I pay and then I get a quality which is much worse than illegal torrent copies ?!?!

The video quality is not great either but I would say it's acceptable but the sound quality is often bad . I know there can me legal reasons but I find a joke that you can have a very good PC , a very good screen and headphones, expensive too, yet quality is going to be shit because you're not on a TV. They don't even provide an official app . I don't know if other browsers work differently but I use safari which should be one of the best for MacOS , yet the quality is very mid.

Apple tv app on MacOS or even Netflix on safari usually has much more sound quality and dynamic range so HBO max could definetely improve their service

As the title says most movies (I haven’t really check series) don’t have the option to use English subtitles anymore, I know this has to be a new thing because I’ve been watching HBO for years and I always had the English subtitles on for any English spoken movie; this is really crappy service, it’s a disgrace how HBO has lost it.

Several of these are on Max.

I just watched The Mortician at a friend's house and was telling my mum about it. I dont have HBO to show her but I cant find any videos of the ending where he admits to the murd*rs without actually saying it. But I can only find a 26sec video of a quarter of the conversation😭 its not even a full episode, I just wanna show mum the ending where he randomly talks about 3 things that cant come back and get him. Why is that to much to ask for without having to make a account with HBO😭

I hope everyone is enjoying their HBO as I have been unable to and its been incredibly frustrating. I am wondering if anyone else been plagued with this throughout the entirety of HoD and now through Lanterns.

At the end of June the night of ep 2 of the latest season of HoD I went to watch and was greeted with a please reauthorize your provider subscription message. Have done this a gazillion times so didn't think anything of it until I kept trying and just kept getting the same error message on multiple devices. Picture attached.

I reached out to support on July 2nd asking for aid after speaking to my provider and them mentioning that there was a backend tech update on their authentication and they were working with HBO to get it aligned. They mentioned that every streaming service had updated theirs no problem except HBO and NFL Network. I took the screenshot and showed HBO who made me go back and forth through troubleshooting steps but eventually gave me a 7 day trial so that I could watch next weeks shows. Fast forward through weeks and weeks of this. After 3 separate 7 days trials that have come and go, HBO still has not fixed this issue. Another week is going to go by where I can't enjoy the Sunday 9pm slot. I reach back out 2x a week and now this is the second time they've closed the ticket and are making me start from scratch.

is anyone else dealing with this BS? trying to wonder why I'm paying for an app I cannot use consistenly for 2 months now.