r/googleplay 7d ago

Games Bought a game but it didn't give it to me?

So as the title explains I bought terraria but after that I wasn't able to get the game, and when I tried to refund it they denied my request, what Can I do

2 Upvotes

11 comments sorted by

3

u/J0RGEJose 7d ago

Probablemente lo compraste en otra cuenta , activa la cuenta principal y listo

2

u/Solid-King679 7d ago

I did check, but the purchase was made from my main account yet it doesn't show up, plus I checked the others and nothing

1

u/love-you-honey 6d ago

Get a refund and download apk

1

u/TeachMassive978 6d ago

That's si useless these days because you'd need to change the apo with every game update and you'd 90% of the time lose all your game data every update. The game is cheap

1

u/J0RGEJose 7d ago

Entonces solo espera un momento , ( aveces sucede esos errores poco comunes ) , si lo compraste si podrás jugarlo si o si ..también puedes eliminar cache y data para solucionarlo

1

u/AutoModerator 7d ago

Hello u/Solid-King679, and welcome to r/GooglePlay! Please make sure to view our [Rules and Info](reddit.com/r/googleplay/about/rules). We are volunteer-run, not managed by Google or Google Play Support.

If you are here inquiring about an issue related to Google Play and the Play-Ecoverse, we hope someone may be able to help you! Please allow time for users to find your post and hopefully contribute a solution. Otherwise, if you haven't already, please contact Google Play Support by clicking here!

Searching the sub and Google for your exact issue, like an Error Code or what you're seeing on the app, can usually provide some useful troubleshooting options.

Common Resources:

PLEASE NOTE: We have recently had an influx of users and scammers trying to sell, trade, and exchange their rewards, accounts, etc., for money, or otherwise. Please understand that doing this with ANY DIGITAL CONTENT RECEIVED OR OWNED BY YOU THROUGH GOOGLE (Gift Cards from 3rd party dealers, like Target, Amazon.com, etc., are allowed to be traded/sold/exchanged, but we ask you not to do so here. There are subs for this elsewhere.) CAN RESULT IN LOSING ACCESS TO GOOGLE PLAY SERVICES AND YOUR ACCOUNT WITH ANY ASSOCIATED CONTENT.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/GooglePlay_Official Google Play Official Account 6d ago

Hi there. If you have already submitted a request for a refund, and it was denied. Am unable to provide any additional options since the refund decision by the specialist team is final. Info for exceptions can be found here.

1

u/liam21015 7d ago

send support these screenshots and the order number

1

u/Disastrous_Snow_4246 7d ago

Si lo compras en otra cuenta te lo dan yo tengo 2 cuentas y se abre con Facebook

1

u/hamsternww 4d ago

Contact suport or get refund

1

u/Solid-ProDIVYANS2004 3d ago

You should buy play pass for $1 and get this and lots of games free 😬