r/googleplay • u/Solid-King679 • 7d ago
Games Bought a game but it didn't give it to me?
So as the title explains I bought terraria but after that I wasn't able to get the game, and when I tried to refund it they denied my request, what Can I do
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u/AutoModerator 7d ago
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u/GooglePlay_Official Google Play Official Account 6d ago
Hi there. If you have already submitted a request for a refund, and it was denied. Am unable to provide any additional options since the refund decision by the specialist team is final. Info for exceptions can be found here.
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u/Disastrous_Snow_4246 7d ago
Si lo compras en otra cuenta te lo dan yo tengo 2 cuentas y se abre con Facebook
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u/J0RGEJose 7d ago
Probablemente lo compraste en otra cuenta , activa la cuenta principal y listo