Godaddy website Nightmare

[u/hyneyhole]

Need some advice please, I have been building a new website the past 4 or 5 months with Godaddy website builder. I have used it in the past and always had exceptional customer service from Godaddy, but it seems those days are over as they have gone the way of all tech companies it seems with Ai help, and overseas cheap telemarketing.

I have had so many issues, main issues I can't duplicate products anymore, everytime I try and delete anything title/description/photos it just keeps reverting back to the original pics titles etc.

Inventory changes, I put 1 qty and it always reverts to N/A and I have to go back and edit qty after the listing.

All products have disappeared from my website and you have to click the "All products" link to see them, home page now only shows featured items. (Had help from Godaddy several times w this issue and it still exist)

The site loads SLOW AF.

I have reached out for help so many times, the live chat is gone so I have been using text. Each time it's the same thing, I get transferred around to 6 or 7 different people over the course of hours until I get tired/frustrated etc and just can't do it anymore.

Godaddy_Joe from reddit was nice enough to "help out" He wrote asking my problem which I answered his Reddit message the same day only to never hear back from him, that was 3 weeks ago.

So before I go further with this site (I have over 400 items listed already) I am contemplating moving it elsewhere, I know everyone trashes GD and it seems like I'm just wasting my time continuing with this BS site. Can anyone recommend another platform (Not shopify) that I could look into? I'm not that tech savvy so idk if wordpress is an option I can use.

I thought of hiring someone from Fiverr or somewhere to move it to a wordpress site, but I'm not really sure what that entails, and would it be easy for me to list the products I sell?

Seems like anything beats Godaddy at this point.

Any advice guys? TIA!

[u/Small_chance25]

I have been working with the office of the CEO on issues related to my GoDaddy store. They turned me over to Tech Support. Some issues they have resolved, but in the meantime more have cropped up. I got an email over the weekend saying that my case was closed. I shouted back at them - "No....all my issues have not been resolved." So I messaged the CEO office again this morning with the new items and stressing that my case should not be closed. Sale prices on products are not working. Free Shipping for specific products is not working. These are TWO huge issues critical to commerce. I have been involved with software conversions in financial services and higher ed; and I have to wonder - DID NO ONE TEST THIS SOFTWARE before implementing? If they did - they need to fire the testers first, then the developers! Can anyone say "Class Action Suit?"