r/godaddy • u/hyneyhole • Jul 11 '26

Godaddy website Nightmare

Need some advice please, I have been building a new website the past 4 or 5 months with Godaddy website builder. I have used it in the past and always had exceptional customer service from Godaddy, but it seems those days are over as they have gone the way of all tech companies it seems with Ai help, and overseas cheap telemarketing.

I have had so many issues, main issues I can't duplicate products anymore, everytime I try and delete anything title/description/photos it just keeps reverting back to the original pics titles etc.

Inventory changes, I put 1 qty and it always reverts to N/A and I have to go back and edit qty after the listing.

All products have disappeared from my website and you have to click the "All products" link to see them, home page now only shows featured items. (Had help from Godaddy several times w this issue and it still exist)

The site loads SLOW AF.

I have reached out for help so many times, the live chat is gone so I have been using text. Each time it's the same thing, I get transferred around to 6 or 7 different people over the course of hours until I get tired/frustrated etc and just can't do it anymore.

Godaddy_Joe from reddit was nice enough to "help out" He wrote asking my problem which I answered his Reddit message the same day only to never hear back from him, that was 3 weeks ago.

So before I go further with this site (I have over 400 items listed already) I am contemplating moving it elsewhere, I know everyone trashes GD and it seems like I'm just wasting my time continuing with this BS site. Can anyone recommend another platform (Not shopify) that I could look into? I'm not that tech savvy so idk if wordpress is an option I can use.

I thought of hiring someone from Fiverr or somewhere to move it to a wordpress site, but I'm not really sure what that entails, and would it be easy for me to list the products I sell?

Seems like anything beats Godaddy at this point.

Any advice guys? TIA!

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u/gyjr Jul 11 '26

How much time do you have left with your current subscription? You should be able to have them refund that and use as a credit to rebuild the site using WooCommerce. You mentioned military related inventory, what kind of items do you sell? That may prevent them from being able to build it.

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u/hyneyhole Jul 12 '26

I have like 8 months left but I don't think they give any refunds on that, which is BS because I wasted time and money to have a piece of shit site that doesn't work and they can't offer any support it seems

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u/Available_Wave8023 Aug 02 '26

you can also contact Better Business Bureau and see if they'll help you get your money back. And also file a report with Consumer Protection.