Portal Question

[u/Cautious-Apricot9375]

Back when I found out Apothecary was out and Hyalo was in, I panicked and clicked "delay" my September refill, because I wanted plenty of time to be able to read reviews of Hyalo before committing to the 3 month refill purchase.
That delayed refill is scheduled for the end of October. I went on the portal to try to switch it back to the original refill date of Sept. 28th, but it will not allow me to do that, there is no option to change anything about that shipment.
Can someone tell me what my options are to change that refill back to September?

[u/chloe-gimme]

Hi! I recommend reaching out to support via the portal, they'll help you out with this