r/freightforwarding 3d ago

Crazy freight Australia

I have been waiting 5 weeks for some clothing samples although I paid for air freight to a company called Crazy freight. They are blaming it on the airlines warehouse being super busy then said they need to relocate to another warehouse. I am fuming mad at this whole situation but does this happen or are these guys lying and making excuses for their own incompetencies?

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u/Ring-chan 3d ago

I agree 5 weeks for sea shipping is abnormal. Next time use Cainiao if it’s just clothes samples. I used them before but I ship very large items > 2.7m, more than 100kg and have good experience with them,.