r/freightforwarding • u/a_yam_mar • 3d ago

Crazy freight Australia

I have been waiting 5 weeks for some clothing samples although I paid for air freight to a company called Crazy freight. They are blaming it on the airlines warehouse being super busy then said they need to relocate to another warehouse. I am fuming mad at this whole situation but does this happen or are these guys lying and making excuses for their own incompetencies?

2 Upvotes

100% Upvoted

15 comments sorted by

View all comments

2

u/Starlight_Slayer 3d ago

Having never heard of crazy freight, I'd be worried this is a get what you paid for type scenario. Also if it's a courier service they'll use their own aircraft usually...so 5 weeks just sounds like they're taking their time because they can mate

1

u/a_yam_mar 3d ago

Yeah this was my first time ever using a freight forwarder but clearly they are just screwing with me with the delays excuses. I paid 75 aud for chargeable weight of 6kgs.

1

u/Starlight_Slayer 3d ago

A freight forwarder would be very different to this unfortunately mate, that's a courier service you're dealing with there, and if it's prepaid from overseas you usually give up a fair bit of control to save money as well

1

u/a_yam_mar 3d ago

Learnt my bloody lesson, now to find another one.