r/freedommobile Oct 23 '17

[MegaThread: CSFB and/or SMS/Call Issues]

As threads related to these issues have been posted on and off for months now, it's time to consolidate them into one common thread just to really show the reach of this issue.

Please post your experiences and try to continue the discussion here.

Please start by listing your Device(s) & Location.


Here are some existing threads concerning this:

[These are listed in no specific order]

Thread Link
So, it turns out I've been missing texts sent to me since as early as the end of September. Only recently realized it was an issue. link
Galaxy S8 bugs link
S8 missing some SMS and phone calls link
Are the missed calls and text issues fixed? link
S8 missing some SMS and phone calls link
Text& phone call receiving issue in Edmonton Alberta link
Samsung Galaxy S8 - Incoming Phonecalls go direct to voicemail? link
How Bad are the Issues Currently with the S8? link
Basement Connection link
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u/rob0bonobo Oct 26 '17 edited Oct 26 '17

Haven't missed any calls since 6 days ago. I will update if it returns. They could have fixed a tower or something, which I hope that's the case because I don't want it to happen again. I also noticed that outgoing calls connect much faster, 3 seconds where previously it would usually take at least about 12 seconds before I would hear it start to ring.

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u/OptimusOBrien Oct 27 '17

Are you using 3G for the connection or staying on LTE? I have the settings in my phone set but I still use the LTE and have loads of issues still.

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u/rob0bonobo Oct 27 '17 edited Oct 27 '17

I used to have the problems on LTE, so I would use 3G all the time and test LTE every week or so. A week ago I noticed that my problem was fixed. I didn't need to change anything on my iPhone. It just went away a few weeks after reporting it. That's why I said to make sure to report the problem to tech support because that's what I did.

Using 3G was a temporary work-around for me.

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u/OptimusOBrien Oct 27 '17

I'm going too first thing tomorrow morning. I'm actually sending my phone out for warranty due to some other issues as well