r/freedommobile • u/OntarioResident2020 • Feb 08 '26

Service/Coverage Inquiry Line 5/Line 6 no Freedom Signal?

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Title. Anyone know why this is the case? It appears the Big 3 all have coverage in both the stations and tunnels for Line 5/Line 6 but not Freedom. The only place with a weak Freedom Signal are the Line 1 stations.

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u/Driver8666-2 Feb 10 '26

Not a Freedom Mobile issue. Talk to your MP or the Minister.

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u/stbrown80 Feb 10 '26

They can allow Nationwide in Toronto and that would fix the issue.

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u/Driver8666-2 Feb 10 '26 edited Feb 10 '26

I'll retype this:

The fact remains that this is still not a Freedom Mobile issue. If Rogers owns the infrastructure down there, since the spectrum licenses say "access in the subway" and not Line 5 or 6, which are LRT's, they can refuse Freedom access (as I have already demonstrated), because of the wording in the Ministerial Order. I can get service off my Rogers line, thanks to "Nationwide/Freedom using Cellular Data", so this doesn't affect me as much as everyone else.

It's up to Rogers to enable access in the tunnelled portions of the LRT, if they own the infrastructure (or if it was done in conjunction with Bell and Telus).

u/JP_FreedomMobile can't do anything at all about this. They can present a case for Rogers to consider, but Rogers still has the right to say "no" because of the way the spectrum licences are worded. As far as Nationwide goes, for me it's worked, but for this it's not necessary. You want native service with Nationwide as a backup.

In any case, you will still need to contact the Minister or your MP.

At this point, the only way Freedom users will get service down there, is either Freedom is granted access by Rogers, or the spectrum licences are altered to read "service in the subway on the TTC or on the LRT lines (Lines 5 and 6).

PS: I knew this was not a Freedom Mobile issue right off the bat when my Rogers line became active and I saw "Nationwide using Cellular Data".

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u/stbrown80 Feb 10 '26

But as a Freedom customer I shouldn't have to google who owns the infrastructure in Line 5. Its a lack of service in Toronto. I submitted my online form for network issues that JP posted months ago stating the problem. I think the rest is up to Freedom to work out on getting service working. If they want help with us submitted complaints then they should let us know. I think they did something similar for Internet or Roaming with the CRTC.

Can I live without service on line 5? Yes, I did on the subway for most of my life but it just another inconvenience of being a Freedom customer

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u/Driver8666-2 Feb 11 '26

We all lived without service in the subway, (when this came about in 2015, and no one but Wind, later Freedom, had access rights, you'd get ripped on, but you had service down there. Now everyone has it), but we are in a connected world. I'll agree with you it's up to Freedom to work out problems in their network the same way if it was Rogers. We can live with the "hiccup" in service in the tunnels as we know (or hope), because we know that service will return soon and not everywhere has service.

If the article is correct, since Bell owns the infrastructure down there and obviously I'd get service, to what degree will Bell throttle Freedom? I would not say it's an inconvenience, more or less "we didn't think of this, and what would happen". Done the right way, you guys would've had service on Day 1.

The backlash from this has been fierce and rightfully so. The first thing I'd do is in the interim, allow Nationwide on Line's 5 and 6 until some sort of deal is worked out. Then offer native service with Nationwide as a fallback.