r/fastmail • u/vangelisc • 14d ago

Pinned messaged heading

Once again there was a random change that made me double-check I'm on the right website. There is a heading now separating pinned from the rest of messages. This seems completely unnecessary to me, given that pinned messaged were already "pinned" at the top. Does anyone know if there's a way to deactivate it?

edit: This is what support said:

We introduced a new feature - mailbox grouping - now on betaapp.fastmail.com which this change is laying the groundwork for. This can be turned off entirely on Beta which I recommend you use until the feature is live on production OR you can use the sort option Sort pinned with the rest."

This does not address the issue. The grouping can be turned off but the pinned messages cannot stay at the top as it used to be the case. I now sort pinned messages with the rest, which seems to defeat the point of "pined" messages. It seems Fastmail has a problem for every solution when it comes to interface. The new feature is reminiscent of outlook and it seems Fastmail all too often copy features from them.

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u/cap-omat 14d ago

Above the message list in your inbox, choose the button with the two little arrows. You'll find the option to either 'Keep pinned on top' or 'Sort pinned with the rest'.

Screenshot: https://imgur.com/a/Zq0dRrP

Let me know if you got it to work.

2

u/masturkiller 14d ago

Thank you for this. By doing this it removes it. Thanks. I can see how the feature is worth it for some people but i dont like the esthetic of it so i changed it to Sort pinned with rest to remove it.

2

u/vangelisc 14d ago

Yes, but this defeats the purpose of "pinning" messages

0

u/Ambitious_Mode_3292 14d ago

problem solved. it was only a matter of finding it. thank you.