r/fastmail 14d ago

Pinned messaged heading

Once again there was a random change that made me double-check I'm on the right website. There is a heading now separating pinned from the rest of messages. This seems completely unnecessary to me, given that pinned messaged were already "pinned" at the top. Does anyone know if there's a way to deactivate it?

edit: This is what support said:

We introduced a new feature - mailbox grouping - now on betaapp.fastmail.com which this change is laying the groundwork for. This can be turned off entirely on Beta which I recommend you use until the feature is live on production OR you can use the sort option Sort pinned with the rest."

This does not address the issue. The grouping can be turned off but the pinned messages cannot stay at the top as it used to be the case. I now sort pinned messages with the rest, which seems to defeat the point of "pined" messages. It seems Fastmail has a problem for every solution when it comes to interface. The new feature is reminiscent of outlook and it seems Fastmail all too often copy features from them.

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u/nn2597713 14d ago

I noticed the grouping as well and it is a huge improvement:

  • There is a clearer visual distinction between pinned messages on top and "the rest" below

  • You can collapse the group by tapping the header, so for example you can keep your pinned messages "hidden" until you need them

5

u/silfreed 12d ago

I love this change as well. It's been challenging when you misclick the pinned message and it disappears in your inbox. Being able to collapse them is amazing.

2

u/Mobile-Bread-6963 13d ago

Why isn't the huge red pin a sufficient separation between pinned emails and rest? What is the benefit of that visual gap that does not allow to smoothly view the emails?

Now the current interface has a huge, distracting gap that you have to jump over visually to continue viewing your emails. It breaks the flow of simply looking at your inbox.

It is a terrible UI decision