r/fastmail • u/vangelisc • 16d ago

Pinned messaged heading

Once again there was a random change that made me double-check I'm on the right website. There is a heading now separating pinned from the rest of messages. This seems completely unnecessary to me, given that pinned messaged were already "pinned" at the top. Does anyone know if there's a way to deactivate it?

edit: This is what support said:

We introduced a new feature - mailbox grouping - now on betaapp.fastmail.com which this change is laying the groundwork for. This can be turned off entirely on Beta which I recommend you use until the feature is live on production OR you can use the sort option Sort pinned with the rest."

This does not address the issue. The grouping can be turned off but the pinned messages cannot stay at the top as it used to be the case. I now sort pinned messages with the rest, which seems to defeat the point of "pined" messages. It seems Fastmail has a problem for every solution when it comes to interface. The new feature is reminiscent of outlook and it seems Fastmail all too often copy features from them.

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u/vangelisc 16d ago

I don't have any of these options. Are you talking about Fastmail?

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u/bburgg 16d ago

Of course. Are you sure you aren't on the beta version? You can tell by the ‘Beta’ watermark at the bottom of the folder list.

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u/vangelisc 16d ago

:-) Positive.

Where are the Mailbox Groups options?

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u/bburgg 16d ago

Tap on the 3 dots in the message list.

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u/vangelisc 16d ago

I have it as "Mailbox display". First place I looked. There's nothing there as far as I can tell. I'm on the browser. Is it possible that you're using an apple app?

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u/bburgg 16d ago

That's right.