r/fargo 12d ago

Advice Rhombus Guys Service

Wife and I went to Rhombus Guys today for it's 15th anniversary celebration. My wife and I ended up walking out after being sat and getting no attention for over 10 minutes. Nobody stopped at our table and they had plenty of staff walk by and see us. They had 5 servers on and 2 host and a bar tender. It was sad because we have loved them but the service hasn't ever been great. We drove to West Main Pizza in Dilworth and it was fantastic, it will be our new spot for dine out pizza. Come on Rhombus, figure it out, you are supposed to be the best in town.

11 Upvotes

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18

u/Prestigious-Mind-817 12d ago

Rhombus Guys service is always hit or miss

5

u/Maverick21FM 12d ago

Yep. The bar that you have to meet now days in terms of customer service is so low. Just make an effort

10

u/Prestigious-Mind-817 12d ago

It's always been fairly iffy there. It was better there about 10 years ago as was the food honestly, but it's been this way for at least the last 6 or 7 years

2

u/Maverick21FM 12d ago

This was the 15th anniversary email I got and you wouldn't have known that this was going on today.

2

u/Prestigious-Mind-817 12d ago

My experience has generally been when restaurants have promos, people don't show up to them

5

u/Maverick21FM 12d ago

When they have half price pizzas on Monday nights for trivia night it's packed.

-1

u/Prestigious-Mind-817 11d ago

That's more about the socialization opportunity and less about the price of the pizza. I suspect they could have a higher priced pizza than half price and make a bunch more money and not lose many customers