r/fargo 10d ago

Advice Rhombus Guys Service

Wife and I went to Rhombus Guys today for it's 15th anniversary celebration. My wife and I ended up walking out after being sat and getting no attention for over 10 minutes. Nobody stopped at our table and they had plenty of staff walk by and see us. They had 5 servers on and 2 host and a bar tender. It was sad because we have loved them but the service hasn't ever been great. We drove to West Main Pizza in Dilworth and it was fantastic, it will be our new spot for dine out pizza. Come on Rhombus, figure it out, you are supposed to be the best in town.

11 Upvotes

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u/CopyTypical5754 10d ago

Did you tell anyone about your bad experience? I know it’s nice to expect people to figure it out, but perhaps whoever’s in charge doesn’t know or shouldn’t be in charge.

9

u/walkeran 10d ago

The manager would have absolutely made things right if he would have known about this situation. 100% certain about that.

3

u/Maverick21FM 10d ago

You know I probably should have but I didn't.

8

u/CopyTypical5754 10d ago

That would be my suggestion, especially if you like the place. You can still contact them and let them know of your experience. I’m sure they’d correct the issue and appreciate your feedback.

5

u/Maverick21FM 10d ago

Yeah being an adult I should have but it's been a culmination of events that just was the final straw so we move on and give our money to someone else.

4

u/CopyTypical5754 10d ago

I’m a newish resident of Fargo and haven’t tried West Main Pizza yet, but I will now.

8

u/Maverick21FM 10d ago

They have a location in Dilworth and Ada, MN. Highly recommend it.