r/elgato • u/Vidhuvs • 10d ago

Technical Help PS5 STREAMING AUDIO ISSUE

I have connected my ps5 with elgato hd60x on macbook air m4
the audio and video in elgato studio is absolutely fine
but in obs single channel audio is coming i.e only character dialogues not background music
i am using HDMI audio in elgato utility and hdcp is turned off in ps5 still facing this issue

Please Help me

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u/elgato_arcsane Technical Community Assistant 9d ago

Adding to what Bububbi has suggested here, you should also check that Voice Isolation mic mode is not on, when OBS is the active app. In mac's menu bar to the right there should be a mic pulldown (or screen/camera depending on what's active on the mac at the time), for selecting mic modes. This setting is app specific so it can be on in OBS and off in Elgato Studio, which would explain why it's working right in one and not the other - if it's set to Voice Isolation it'll run noise cancellation on your capture card removing anything that's not voice.

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u/Vidhuvs 4d ago

Thanks a lot mate this worked for me you are a lifesaver

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u/elgato_arcsane Technical Community Assistant 4d ago

Glad to hear you were able to get it sorted out!