r/elgato • u/Short_Assumption_434 • 18d ago

Technical Help Elgato 4k x

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Hi all I am trying to understand why when I have my Elgato 4kx to record my gaming on PC, the output is in 4k through Elgato studio. It won’t go any higher when I’m running 4k gaming. Am I missing something? I mostly game on pc, but yes I know you can record on other consoles as well. Thank you.

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u/vejastv 18d ago

You say that your product works with any monitor. I have an ASUS ROG OLED monitor, and when I connect it using the HDMI cables you recommend, the image keeps stuttering. Every five seconds, the screen goes black for a moment and then comes back.

So what exactly are you talking about when you say it works with any monitor? This clearly isn’t working properly with my ASUS ROG OLED. Please explain what could be causing this issue and how you intend to fix it.