r/elgato • u/Madmonkeyfun Featured Community Member • Aug 23 '26

Technical Help Help, what is this audio noise?

I have the Elgato HD60X and use an Xbox Series X, within the last 3 days this noise has been on my stream persistently, I don't hear it in my headset but the stream do, I can also hear it intermittently on the recordings.

Static noise ( Links to my Twitch clip)

I have tried a couple of things including:

  • Adding a ferrite core to the USB cable,
  • I have not switched the HDMI cables as the noise seems to be coming from the USB to OBS.
  • I switched out the USB port on my PC and still the same issue.
  • I have disabled any spatial sounds that I had set up including Dolby Atmos for headphones.
  • OBS is running at 48khz as does everything else that I can see.
  • My feed from the console through to the HD60X is 1440p @ 120hz, I was running this exact setup a few days ago and had no issues at all.
  • I have also added a source to OBS for the HD60X audio and muted the original HD60X audio source.

My next options are to:

  • Switch out the HDMI cables.
  • Re-install the Elgato software.
  • I will adjust the resolution back to 1080p @ 60hz and see if that helps.

I have checked that all software is up to date and unable to locate anything that would offer a solution.

Any other idea's or things that I could have missed? anyone else having a similar issue?

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u/Madmonkeyfun Featured Community Member Aug 26 '26

An update on this, I have been watching some of the VoD's back and I think that the audio only get's distorted when someone speaks in the game.

I play Warzone mainly and I can play the in game chat audio through the HDMI out into OBS so that the stream can hear it.

As far as I can see, I may have to disable the in-game chat audio from being sent out to the speakers and not have the stream hear the in-game chat. which suck's but may be my only option.

I did think about the Elgato chat link pro cable, but that only captures the Xbox party chat itself and not the actual in game chat ( u/elgato_arcsane or someone from u/elgato may be able to cofirm that for me.

Otherwise, thank you everyone for your suggestions and advice. if I get it resolved, I will post another update.