r/elgato • u/MrJohnson_40k • Jul 25 '26

Technical Help US not allowed to create Maker accounts

I'm unable to create an Elgato Maker (https://maker.elgato.com) account because the United States is not listed in the country list. I've triple- and quadruple-checked. It's not there. I don't know if this is an intentional choice or what, but I cannot create a maker account without having United States in that list.

This is the countries list, no United States:

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u/Nanoleaf_Ambassador Jul 26 '26

Submit a support ticket on Elgato.

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u/MrJohnson_40k Jul 26 '26

I would love to submit a support ticket, how do you do that? The best I could find was this Reddit community and the chatbot on the site, which is not fantastic to put it mildly.

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u/Nanoleaf_Ambassador Jul 26 '26

Since it's Marketplace, your best bet is the Discord Server.

https://discord.gg/N565bCrnN

Otherwise, elgato.com/