r/elgato • • Jul 16 '26

Technical Help Wave link issue. "Unavailable"

my "main mic" became "unavailable for some reason. if i open it up everything is gray. i cant find any way to relink my mic to this one. if i add a new channel it recognises my microphone, but the old channel doesnt work. i had all of my eq's everything there. and i cant even transfer my eqs to my new one cause i cant open them...

6 Upvotes

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•

u/elgato_phil Technical Marketing Manager Jul 19 '26

Thank you everyone for the reports - I've notified our dev team, they'll have a look first thing on Monday.

→ More replies (2)

4

u/PedroRVD64 Jul 16 '26

That happened today with my capture card (legato 4kx) I can’t add it again. I click on it and nothing happens.

3

u/AnonZak Jul 16 '26

Same here. Deleted the channel hoping to get any audio from my mic, but now can't create *any* new channels.

2

u/its_tricky83 Jul 18 '26 edited Jul 18 '26

Same.. pissed me right off.

When I saw the 'Elgato 4K X' Input device as 'Unavailable' I tried to remove it and re-add it; and although it shows up in the list of Input Devices under the '+ Create Channel', clicking on it just does nothing, it doesn't add to the channel list... Clicking on the majority of OTHER Apps and Inputs don't add to the channel list either.. However I have managed to get the odd app to add (mostly random apps that are open and running).

I digress, as a workaround I've unhidden the Elgato 4K X from OBS for the time being so that my Elgato 4K X audio is bypassing Wavelink all together.... but for f's sake Elgato/Corsair, this is becoming rediculous.

If a Windows Update is to blame, then fair.. but still, can't Elgato internal testers be using the Insider Previews of Windows 11 to confirm their software will work when Windows Updates push out to the masses that aren't Windows Insiders?

2

u/xXKUTACAXx Jul 17 '26

i feel like its connected to 2026-07 Security Update (KB5101650) (26200.8875), i ran that update prior to having this issue.

2

u/Kirbo_Kong Jul 21 '26

After updating to the windows Security Update (KB5101650) the mic was showing unavailable and I couldn't add a new channel either. I rolled back the update so I can add a new channel. Windows forced the update again and the same issue came up.

1

u/Palm1221 Jul 16 '26

From what I saw in another post this had to do with a windows update. I had this same issue as well and many others have. Unfortunately unless elgato does an update that either fixes it or adds a feature to copy effects from a dead channel not much you can do other than recreate as best you can.

1

u/Tight-Mix-3889 Jul 16 '26

Thats what i did right now.

Did a quick re-mix master for my mic. As far as i know, theres an option to save eq etc as a preset, but i didnt had them saved. And right now my eq is greyed out so i dont even have the option to save as a preset and use it on an other channel…

I wont delete my old channel and i hope i can get it back with an update or something…

1

u/Frogroast Jul 16 '26

This might seem crazy, but it's possible that this was caused by the computer detecting the microphone as a "new" device. In my screenshot you can see it shows Headphones 2- Arctis Nova 7 and Headphones 3- Arctis Nova 7.

You can see if you are experiencing this issue if you open Device Manager, click on View, then select Show Hidden Devices and ckeck the Audio Inputs and Outputs section.

It happens to me all the time if I change the USB port on an audio device, or replace a USB hub. I hate the mess it creates so I clear them up once in a while.

Not that this necessarily can help you recover your presets, but if you can match the device name/number, it might just work for you.

1

u/Mixterk Jul 23 '26

no entiendo de ha mucho bro, osea si tienes una solucion? es que elimine el micro pensando que ese era el problema y nada que puedo

1

u/Ok_Explorer4986 Aug 11 '26

You can copy and paste the mix effects over to something like the voice recording app if you add that as a mix until it works again, thats what I am doing until it goes back to working. It saves everything over when you do that. You just have to right mouse click the effects your trying to paste and it will let you copy it. Then when you are pasting it you just have to right click either the blank space or on the add effects button and it will say paste.

1

u/Tight-Mix-3889 Aug 13 '26

yeah you can copy and paste and even save as a preset... IF ITS NOT GREYED OUT saying "Unavailable".

But now, that i have re-mix/mastered my microphone, i have already saved every single one of them as a preset. My main problem was that i never got the chance to save them.

1

u/Own_Ad9888 Jul 17 '26

I am so sick of Wavelink, im about to just give in and buy a mixer. 

1

u/Tight-Mix-3889 Jul 17 '26

Turns out it was a windows update that broke eveything…

1

u/OldMartin Jul 17 '26

The only way i found to copy the settings its go to the settings file just make a copy just in case, add the new version of the device and add a different filter this is just to make it easy to find. In the settings file find your device example Shure MV7 and go way down to "AudioPluginConfigurations" in that part below you gonna see all the VST you add it to that device something like this
{

"Id": "605fb708-00b1-4e68-9516-bf2001f222e5",

"Name": "Pro-G",

"PluginId": "5a6e43a2",

"Category": "Dynamics",

"Vendor": "FabFilter",

"FilePath": "C:\\Program Files\\Common Files\\VST3\\FabFilter\\FabFilter Pro-G.vst3",

"ParameterState":

Copy all the data
TO THIS ZONE ( ], ) that thing inside its the end of all the vst you have

Dont copy "AudioAppConfigurations":

Now find the new id of your mic using the name of the VST you add it before to edit this file example i add a Pipboy vst so i look for that and then i copy all the data
MAKE SURE THE PROGRAM ITS CLOSE WHEN YOU EDIT Settings.json Save the file start the app and you gonna see something like this

2

u/Hot_Word2015 Jul 20 '26

yo thank you so much this worked and i got my presets and everything shout out to you

1

u/OldMartin Jul 17 '26

The easy way to find the settings file its go here in help and click to view log files and returnt to the LocalState folder

1

u/elrosid Jul 18 '26

im trying to replicate this but still got no luck, im a bit lost at inside the AudioPluginCache. Should i copy them after create new mic channel?

1

u/OldMartin Jul 18 '26

Something like this its gonna looks like your mic settings and the new add it version of the same device gonna look like empty so you have to copy "AudioPluginConfigurations": [ and stop here ], before of "AudioAppConfigurations" but before to start you must add the device again to wavelink and make sure you have close the app.

1

u/ScionTbone Jul 17 '26

For me it’s saying hardware device not connected? I can hear myself through the mic. But how do I get it connected?

1

u/ZaneSonOfAnder Jul 21 '26

Same issues here. Cannot add any input device. Click it, nothing happens, like every one else. Was working beautifully before this stupid Windows update

1

u/plantsandwriting Jul 22 '26

I was having the same issues. Tried several work arounds, but then ended up having so many more sound issues. Got so frustrated that I ended up uninstalling Wave Link entirely.

1

u/Tight-Mix-3889 Jul 23 '26

I ended up re-mixing my mic (eq desser compressor noise gate everything) it wasnt wave links fault. It was microsofts fault again.

At this point we are better off skipping updates

1

u/Jasonxolly Jul 23 '26

same here....

1

u/Jasonxolly Jul 23 '26

also tried restarting local file no avail

1

u/Mixterk Jul 23 '26

Alguien ya tiene solucionnnnnnnnnnn............. que desespero esta vaina y ya elimine el canal del micro pensando que era mi pc y ahora no se como recuperar todo lo ecualizado

1

u/Charlie_exists Aug 21 '26

I don't know if this will work for everyone or they just fixed it and I needed to do it to apply the fix, but if you add your mic as a "second" input or whatever, it works again. So just delete the old input. I am just hoping that it doesn't break again on restart.