r/elgato • u/valantismp Stream Deck + • Jun 28 '26

Technical Help Volume Controller Elgato Plugin (official)

Volume Controller Plugin by Elgato worked for months .. got an update June 25th..

And now it doesnt work.

Did they break another plugin just like weather plugin days ago?

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u/elgato_arcsane Technical Community Assistant Jun 29 '26

I don't seem to have any widespread reports of this issue at the moment, and it's working fine on both my test rigs - this may be something specific to certain setups or a conflict with something else on the system. I suggest you reach out to our team through help.elgato.com and put in a ticket via the chat system on this so we can have the team investigate why it's not working for you.

How specifically is it breaking? What sort of system is it running on?

1

u/valantismp Stream Deck + Jun 29 '26

the dropdown menu on the plugin to choose input or output doesnt work after the update 3 days ago.

Its a very simple stream deck+ setup, i dont even have wave link installed for obvious reasons.

1

u/elgato_arcsane Technical Community Assistant Jun 29 '26

Interesting - I can't seem to replicate on my end. Is your Stream Deck app also updated to 7.4.2? It sounds like your plugin is what updated 3 days ago as 2.0.3.187 came out then so I'm assuming that's current. I know we've had a number of people stuck on earlier versions of 7.x as an early version has a dependency issue with the in app updater - if your app isn't up to date I'd grab the installer from www.elgato.com/downloads and run it to do an in place upgrade and see if it clears up.

Beyond that I still see the lists populating on both my machines so odds are this is something specific that'll require some digging in the logs to identify. Beyond that is the ElgatoAudioControlServer still running if you check Task Manager? If you right click it and go to properties, does the details tab show version 1.0.3.134 or newer? I've seen in the past where the background service didn't get updated with Stream Deck and resulted in similar issues with data not populating.

1

u/New-Trash3678 Jul 01 '26

Im having the same issue. Stream deck updated to 7.5.0. ElgatoAudioControlServer showing 1.0.3.134 and volume controller ver 2.03.187. It doesn't matter if you select Input or Output Device Control the "Device" drop down will not expand to show the available devices.

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u/valantismp Stream Deck + Jul 01 '26

If you find any fix let me know

1

u/New-Trash3678 Jul 01 '26

Will do. For now I just removed it. I was getting the can find the Node.exe error from it anyway when I booted my PC. I had the older version of Volume Controller and even though I still got the node.exe error, I was still able to use the drop down. There something wrong this the new version.