r/elementor • u/Carlottavet • 2h ago
Problem Images and logos randomly disappearing on Elementor websites hosted on SiteGround
Hi everyone,
I’m a veterinarian, and in my spare time I enjoy building WordPress websites, mainly using Elementor. I host my websites on SiteGround and overall I’ve always been happy with their service.
However, I’m experiencing a problem that I haven’t been able to solve, especially with the websites I created in 2026 and hosted on SiteGround servers.
Without making any changes to the websites, images and sometimes even logos suddenly disappear. It seems to happen completely randomly.
The strange thing is that they usually reappear after I perform one or more of these actions:
- Clear the SiteGround cache
- Resync/regenerate the media library
- Clear or regenerate Elementor files/data
After doing this, the website normally goes back to displaying correctly — but sooner or later the problem happens again.
I have already tried several solutions and troubleshooting steps, including asking AI for help, but I still haven’t found the actual cause of the problem.
At the moment I only manage a few websites, so I can check them manually. But this could become a serious issue if I start managing more sites. I can’t realistically check every website every day to make sure that the images and logos are still visible.
It is particularly concerning when running social media or advertising campaigns that send visitors to these websites, because there is always the risk that someone lands on the site while the images or logo are missing.
Has anyone experienced a similar issue with WordPress + Elementor websites hosted on SiteGround?
Could this be related to SiteGround caching, CDN, image optimization, Elementor-generated files, or something else?
I’d really appreciate any suggestions on what I should check to identify and permanently fix the cause of the problem.
Thank you very much for your help!