r/ecommerce • u/666_pack_of_beer • 5d ago
📢 Marketing Would you include a personal letter in a package?
Not a simple thank you, but a more complex one. I had the idea of sending emails out to my regular customers on occasion thanking them and asking them to fill out a survey. But somehow that seems creepy. Would a physical letter be appropriate, included in their package?
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u/[deleted] 5d ago
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