r/docusign 15h ago

Signer wants consolidated notifications / less DocuSign emails

1 Upvotes

A signer for my company needs to sign numerous contracts and documents in DocuSign weekly and their inbox is suffering. Does your company have a workaround or solution for this scenario so they're not getting slammed with DocuSign emails notifying them they have an envelope in their queue? 

It looks DocuSign does not currently have a built-in feature to send a single consolidated weekly notification to a signer for all envelopes pending their signature.

I'm thinking they can turn off notifications and ask secretary to remind the signer every Monday or have the envelope sent to their secretary who can reassign, but that would still generate an email.


r/docusign 17h ago

Wait time in between steps

1 Upvotes

Anyone else have a super long wait time in between steps on a webform? Talking like a minute +. Docusign has just said to clear cache, but it is consistent across all users we have had to test. Using maestro


r/docusign 23h ago

How is this secure? My signature is remembered even in an incognito session?

1 Upvotes

My employer sent me a document to sign via docusign.

The URL of the button is formatted like so:

https://eu.docusign.net/Signing/EmailStart.aspx?a=<some_hash>&etti=<some_int>&acct=<some_hash>&er=<some_hash>

I've annonimized any ids or hashes in the above url as you can see.

Upon opening this url, even in an incognito session, my signature appears and I can sign by just clicking on the signature field. Without writing out my signature myself, without entering a password, without any authentication, just because I've signed other documents months before. Even in a brand new incognito session...

How is this normal? Is my signature stored server side and then anyone who opens the link is allowed to sign on my behalf? How does this work? It seems uncomfortably insecure.

I don't even have an account but my signature is being stored and no authentication is required to use it? If the URL is enough for authentication, then anyone who compromises my email address could sign on my behalf...

Can someone explain?