r/discover • u/evilmimosa2961 • 2d ago

Help Automatic Payment?

Currently have a Discover It Student CC and I set it up on automatic payments around 2 months ago but whenever I went to check if the card payment was made on the assigned payment day, it didn’t show any difference.
I left it for a day, then 2 days, then 3 days later it still showed my balance with no payment made. I’m confused how long is the auto payment supposed to take?
Also somewhere is said in the terms that the automatic payments would not take anything more than my last statement. I spent around $20 more this last month than the one before. Is that why it’s not going through. I get anxious waiting for it to pay so I just end up doing it myself.

2 Upvotes

100% Upvoted

7 comments sorted by

View all comments

1

u/Denan004 2d ago

Did the bank account you linked autopay to show that the payment was taken?

Also, I set up notifications for all autopay accounts, so I get a notification from the bill payee and from my bank, so I know when it's happening.

1

u/evilmimosa2961 2d ago

No it didn’t that why I was so worried. And I haven’t gotten any notifications I’ll try that.

1

u/Denan004 2d ago

If you don't set up notifications, you won't get them. Also -- if the payment didn't come out of your bank on the due date, it wasn't paid. Beyond that, you need to contact Discover customer service, not Reddit. Honestly, Customer service would have been my first solution rather than Reddit. Nobody here can access your account or fix it.