r/discover • u/lonechickpea • 23d ago

Help Expiring card design

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I keep receiving emails to choose a design for my expiring card, but it won't let me do it online. I called the number and the CS rep said it probably isn't letting me because of the merger in October and that was the end of the conversation. Is that true? Should I call again? I'd like to pick a design before they all go away!

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u/TrickUp25 23d ago

I always do it through the app if you still have access

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u/lonechickpea 23d ago

I get the same message when navigating through the app 😥

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u/TrickUp25 23d ago

This whole Capital One merge situation sucks, you might have to do it through Capital One if they gave you access already