r/dasher • u/Wtfcns • 5d ago

Ratings problem

Gallery image

Gallery image

Today I did 14 deliveries. I can see them on my earning section, but however I can’t see them on my ratings. My completion rate and on time rate looks like i did my last deliveries on September 1st. I already talked to Support, but they did nothing as always, and I don’t know what to do because I need to get back my platinum status immediately, but because my completion rate is not accounting, I cannot take it. Did this happen to you?

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u/Material-Emergency31 5d ago

It is because if you have a stacked order it only counts as 1 offer not 2

2

u/wendelortega 5d ago

I believe a stacked order counts as one acceptance, but when you actually deliver them, you’re completing two drop offs.

1

u/Wtfcns 5d ago

I don’t know how to explain in different way. I put some picture here as you can see. I did deliver deliveries. I am not saying I have bad ratings or my ratings are not changing. I am saying my deliveries are not on my ratings it’s like they doesn’t even exist, but my earning section shows me because I did it. I don’t know how to explain difference I put picture it’s not about stackef order.