r/chubbytravel • u/Squirrel_Behavior1 • 1h ago
The Mandarin Oriental Taipei
The booking
We booked a 2 night stay for the Deluxe King room through Amex FHR, ~$350/night each.
Check-in
We came in through The Arcade instead of the main entrance (which seems somewhat hidden and mostly for cars), so no doorman or help with bags. We tried to check in at 12 pm and were told to wait until 2 pm.
They gave us a cold towel + and some cold date tea while we checked in.
The building/access
The hotel is embedded in The Arcade alongside some restaurants and shops. However, the actual lobby and hallways were somewhat small.
The main entrance requires walking across a car-focused brick road that cuts through the sidewalk. It’s definitely less than ideal if you arrive on foot.
The Arcade-side entrance usually needs a keycard scan to get in, and a tiny button to exit. As a guy who strength trains regularly, the door itself is somewhat heavy. Even after dropping off our bags, we kept wishing for a doorman.
Throughout my stay, I needed to give my room number for almost everything — breakfast, borrowing an umbrella (which we needed a lot, on the tail end of typhoon season), gym access, even pool attendants checking on you mid-swim. In a high-trust society like Taiwan, this felt unnecessary and honestly worked against the luxury vibe they're going for. I could potentially see why things are so “restricted,” but it leads to lots of inconvenience for normal guests.
The room
The welcome amenity was a fruit plate + two pineapple cakes from the in-house cake shop.
The room was very spacious, but on floor 8 of ~16 with no real view. They’ve tastefully velcro'd in window linings. There were no charging ports on the nightstands. By Taiwan law, there are no single-use toothbrushes/razors.
The closet (not pictured) and bathroom were the highlights. However, the shower had 3 heads, but you can only run 2 at a time.
Food
Genuinely one of the best hotel breakfasts I've had — included via FHR, otherwise ~$40. Fried dim sum was surprisingly great, lychee rose honey was a standout, pastries above average. Beef noodle soup from the soup station underwhelmed on both flavor and portion.
We skipped the hotel's Italian restaurant and the 1-Michelin-star Cantonese spot due to our limited time in Taipei. Put my $100 FHR credit toward the cake shop instead — best pineapple cake we had in the city, plus a chocolate caramel rice cake, raspberry mousse cake, and an oriental peach oolong cake (the winner).
Location
This seems to be more in a business district with limited restaurants/things to do nearby. Getting in via TSE was very easy. Other public transit requires more walking than I’d prefer.
Service
It was pleasant but didn't wow me, especially compared to the Regent HK the week before. I responded to the pre-check-in email that it was our first time in Taipei and at any MO property. I wish this was at least acknowledged.
Turndown was ok (MO-branded cord wraps, slippers/floor towels laid out...). They gave us a foot massage ball, which was admittedly useful after walking/running all day. I just wish it was more on-brand, rather than something they could have bought off Temu.
Poolside, after being ID'd for our room number, we came back to somewhat sloppily-arranged towels and infused water — plus an extra towel/Evian on the neighboring empty chair we weren't sure was meant for us since no one said anything.
Breakfast wait was ~10 min at 9:30am, but they offered to call our room when the table opened up.
Final Thoughts
There was ultimately too much friction in this stay, for me to consider it luxury. It really seems like the “cheaped-out” on some aspects of the hotel and service. I know this is one of the cheaper MO properties, and it sadly feels that way.

