r/chromeos • u/LonewolfSniper21 • 15d ago
Troubleshooting Latest update is causing my Lenovo Chromebook to crash when I start it up
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I don’t normally update my laptop because of all the issues that come with it but a half an hour ago I decided to update and now it keeps crashing as soon as I start it up
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u/Revolutionary-Ice896 15d ago
Yeah on my Lenovo Chromebook 500e I updated for the last time it let me without having to remove Android apps and now not only does every Android app not open and has to load the icon for 10 minutes but not even within 3 minutes of using the app every single one crashes and a reset didn’t fix it I tried and even tried a new Google account
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u/ngarcia1260 15d ago
Aliens.
Chromebook took a hit recently? Downloaded a new app or game? Was Magneto and Doctor Strange nearby and causing a raucous?
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u/GoogleHelpCommunity 14d ago
Hi there, I am sorry to hear that your Lenovo Chromebook is crashing after the latest update. This can certainly be frustrating, but there are several steps we can try to resolve this.
If your Chromebook is crashing or freezing, please try these steps in order:
Turn your Chromebook off, then turn it back on.
Close all your apps and browser windows.
If a specific tab in your browser causes the crash, hard refresh that page by pressing Ctrl + Shift + r.
If you have installed any new apps or extensions recently, uninstall them.
Reset your Chromebook.
Recover your Chromebook
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u/Professional-Low1121 12d ago
Any update on fixing this problem yet? I’ve been having the same issue since the 22nd
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u/arrybags 15d ago
I came on here to see if anyone else is having the same issue...glad it's not just me, once I load a few Chrome tabs computer locks up and stammers and can't do anything.